Privacy Policy

Last modification: 2024.05.17.

1. Introduction

Vivold processes personal data obtained or recorded during its operations in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information. This policy outlines how we handle and protect your personal data.

2. Principles of Data Management at Vivold

Vivold is committed to protecting the personal data of its clients and partners and considers the respect of informational self-determination rights to be of utmost importance. We treat personal data confidentially and take all necessary technical and organizational measures to ensure data security.

Personal data is accessible and processed by Vivold employees who have the necessary access rights for their specific tasks related to data processing purposes.

3. Data Collection Methods

Visitors to our website,, and its related subpages can provide data in two ways:

Automatically provided data and information during the use of the websites (cookies).
Voluntarily and intentionally provided data through contact forms and services on the websites.
By using the Website, users accept the terms of this Privacy Policy and consent to the data processing activities described herein.

4. Categories of Personal Data Processed

a. Registration Data

To contact us via the Website, users must fill out a form providing the following data:

Last Name
First Name
Company Name
Company Tax Number
Email Address
Subject of Inquiry
Preferred Consultation Date
Additionally, data required for contract fulfillment and billing must be provided during service delivery.

Vivold selects and operates the IT tools used for data processing in a way that ensures:

Accessibility of the data to authorized persons (availability).
Authenticity and authentication of data (data integrity).
Verification of data invariability (data consistency).
Protection against unauthorized access (data confidentiality).
Vivold protects data with appropriate measures against unauthorized access, alteration, transmission, disclosure, deletion, or destruction, and accidental loss.

Vivold employs technical, organizational, and structural measures to ensure the security of data processing, providing a level of protection appropriate to the risks related to data processing.

5. Data Security

Vivold preserves:

Confidentiality: Protecting information to ensure that only authorized individuals have access.
Integrity: Protecting the accuracy and completeness of information and processing methods.
Availability: Ensuring that authorized users have access to the desired information and related tools when needed.
External servers (e.g., Google Analytics) help measure and audit website traffic and other web analytics data independently. Data controllers can provide detailed information about these measurements. Contact:

6. Cookies

To provide a personalized service, we place small data packages, called cookies, on the user’s computer and read them during subsequent visits. If the browser returns a previously saved cookie, the service provider managing the cookie can link the user’s current visit with previous ones, but only concerning its content. For more details, please refer to our Cookie Policy.

Most browsers offer a Help function that provides information on how to:

Disable cookies.
Accept new cookies.
Instruct the browser to set a new cookie.
Disable other cookies.
If you do not want Google Analytics to measure the above data as described, install the browser add-on to block it.

7. Data Collection on Social Media

Interested parties can obtain additional information or establish contact via our social media pages:

Vivold Facebook page:

Please note that these platforms operate independently of Vivold, and we have no control over their data collection practices.

8. User Rights and Legal Remedies

Users can request information about the processing of their personal data and request the rectification, deletion (except for mandatory data processing), and withdrawal of their personal data, and exercise their rights to data portability and objection in the manner indicated at the time of data collection or via the contact details provided above.

a. Right to Information

Vivold takes appropriate measures to provide concise, transparent, understandable, and easily accessible information to users regarding the processing of personal data as per Articles 13 and 14 of the GDPR and information under Articles 15-22 and 34.

b. Right to Access

Users have the right to obtain confirmation from the data controller as to whether their personal data is being processed. If such processing is ongoing, users have the right to access their personal data and the following information: processing purposes; categories of personal data; recipients or categories of recipients; the planned duration of data storage; the rights to rectification, deletion, restriction of processing, and objection; the right to lodge a complaint with a supervisory authority; information on data sources; the existence of automated decision-making, including profiling, and meaningful information about the logic involved and the consequences of such processing. The data controller will provide the information within one month of the request.

c. Right to Rectification

Users can request the correction of inaccurate personal data and the completion of incomplete data processed by Vivold.

d. Right to Erasure

Users have the right to request the deletion of their personal data without undue delay if any of the following grounds apply:

Personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
The user withdraws consent on which the processing is based, and there is no other legal ground for processing.
The user objects to the processing, and there are no overriding legitimate grounds for processing.
The personal data has been unlawfully processed.
The personal data must be deleted to comply with a legal obligation in Union or Member State law.
The personal data has been collected concerning the offer of information society services.
Deletion of data cannot be initiated if processing is necessary for exercising the right of freedom of expression and information; compliance with a legal obligation; the performance of a task carried out in the public interest or in the exercise of official authority; for public health interests; for archiving, scientific, or historical research or statistical purposes in the public interest; or for the establishment, exercise, or defense of legal claims.

e. Right to Restriction of Processing

Users have the right to request the restriction of data processing if any of the following conditions apply:

The user contests the accuracy of the personal data, for a period enabling the verification of the data’s accuracy.
The processing is unlawful, and the user opposes the deletion of the data and requests the restriction of its use instead.
The data controller no longer needs the personal data for processing purposes, but the user requires it for the establishment, exercise, or defense of legal claims.
The user has objected to processing; in this case, the restriction applies until it is determined whether the legitimate grounds of the data controller override those of the user.
If processing is restricted, personal data will only be processed with the user’s consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

f. Right to Object

Users have the right to object at any time to the processing of their personal data for reasons related to their particular situation, including profiling based on these provisions. In such cases, the data controller will no longer process the personal data unless it demonstrates compelling legitimate grounds for processing that override the user’s interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

g. Right to Withdraw Consent

Users have the right to withdraw their consent at any time.

9. Legal Basis for Data Processing

Vivold’s data processing activities are based on voluntary consent or are necessary for the performance of contracts to which the user is a party or for taking steps at the user’s request before entering into a contract. For data processing based on voluntary consent, users can withdraw their consent at any time.

Vivold’s data processing principles comply with applicable data protection laws, as processed under Chapter II, Article 6(1)(a) and (b) of the General Data Protection Regulation (GDPR) of the European Parliament and Council (EU) 2016/679.

10. Data Security Commitment

Vivold is committed to ensuring data security and takes appropriate technical measures to protect collected, stored, and processed data against destruction, unauthorized use, and alteration. We also require any third parties to whom data is transferred or handed over to fulfill these obligations.

11. Other Provisions

Vivold reserves the right to unilaterally modify this Privacy Policy with prior notice to users. Upon the effective date of the modification, users accept the modified Privacy Policy by using the Website. This Privacy Policy is effective from February 9, 2023, until revoked.

12. Effectiveness and Amendments

This Privacy Policy is effective from February 9, 2023, and remains valid until revoked. The data controller reserves the right to unilaterally amend this policy in response to technological or legal changes, with prior notification to users via the Website. If the modification affects a significant aspect of the policy (e.g., purpose or duration of data processing), the data controller will notify users via email and request their consent.